EVOLUTION-NINJA
Edit File: 1617055480.M596550P3601780.myaccount8.wpcpanel.com,S=26704,W=27549:2,S
Return-Path: <support@uphold.com> Delivered-To: ds@e24.com.au Received: from myaccount8.wpcpanel.com by myaccount8.wpcpanel.com with LMTP id KW2WIvhOYmB09TYAycIfzw (envelope-from <support@uphold.com>) for <ds@e24.com.au>; Tue, 30 Mar 2021 09:04:40 +1100 Return-path: <support@uphold.com> Envelope-to: ds@e24.com.au Delivery-date: Tue, 30 Mar 2021 09:04:40 +1100 Received: from outbyoip7.pod20.usw2.zdsys.com ([192.161.151.37]:60538) by myaccount8.wpcpanel.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.94) (envelope-from <support@uphold.com>) id 1lQzzr-00F705-Ur for ds@e24.com.au; Tue, 30 Mar 2021 09:04:40 +1100 Received: from zendesk.com (unknown [10.219.91.31]) by outbyoip7.pod20.usw2.zdsys.com (Postfix) with ESMTP id 4F8RRl2WDcz14K2l for <ds@e24.com.au>; Mon, 29 Mar 2021 22:03:46 +0000 (UTC) Date: Mon, 29 Mar 2021 22:03:46 +0000 From: Uphold Support <support@uphold.com> Reply-To: Uphold Support <support@uphold.com> To: Dominic Sacco <ds@e24.com.au> Message-ID: <L7QKO7ZQM2_60624ec1e6309_6b3fc5b4234061_sprut@zendesk.com> In-Reply-To: <L7QKO7ZQM2@zendesk.com> <L7QKO7ZQM2_605cf9e0c361a_60ebc5bc485ca_sprut@zendesk.com> Subject: Not receiving email Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_60624ec24f624_6b3fc5b42341bd"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-1485973900852 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: dfa068a DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=uphold.com; q=dns/txt; s=zendesk2; t=1617055426; bh=LFUJkCphbKMR0hJflrrm9NYtwFPMGWYzyEr+1kftG4M=; h=date:from:reply-to:to:message-id:in-reply-to:subject:mime-version:content-type:content-transfer-encoding; b=HoTfLJXNEMf8Jg50xWgxYPhmKIoE0qmorK/gAAQ9Ch5ghlIuF1obUQsvW5VzGa5DxkaWB4TiN/6ooPidjbIgc3l8CblUIAVolbmtdQU3Kl4uBLclPylSoGOJQHyPLyaxI9EAf2rIAGoze+HllaWkWz9DKdJTY5clMmnGmFxJP2o1OqccmRACG7r+w0S0KN5Pc5VtuFUF3aZgOlPYl3g4VKKDRMqVkJT62sCNDgE/N6afy6rgS/qWcMwYRlim7RW+h/Sez7WUj/C5VJupjTwNgFn8+92KGqtahoiN6MNmbPRQv+EoqiZW7rFEGBouVAOio/7La6d22mjNjdtnNr8TXg== X-Spam-Status: No, score=0.6 X-Spam-Score: 6 X-Spam-Bar: / X-Ham-Report: Spam detection software, running on the system "myaccount8.wpcpanel.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: ##- Please type your reply above this line -## Hi Dominic, We still haven’t heard from you. This ticket will remain open for another four days, if you still need help, let us know. Content analysis details: (0.6 points, 4.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: uphold.com] 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.4921] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.0 T_REMOTE_IMAGE Message contains an external image X-Spam-Flag: NO ----==_mimepart_60624ec24f624_6b3fc5b42341bd Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ##- Please type your reply above this line -## Hi Dominic, We still haven=E2=80=99t heard from you. This ticket will remain open for= another four days, if you still need help, let us know. All the best, --- Ticket details: Title: Not receiving email Ticket link: https://support.uphold.com/hc/requests/1180296 Ticket description: ---------------------------------------------- Dominic Sacco, Mar 24, 2021, 10:47 PM GMT Trying to enable my to 2step verification processes but it's failing to s= end emails to me to process the verification steps?? Checked spam folders confirmed correct email address still not received b= een a few hrs now. -------------------------------- This email is a service from Uphold Support. 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font-size: 12px; line-height: 1.5; } .uph-link-semibold { color: #49CC68 !important; font-weight: 600; text-decoration: none; } .uph-slice-signature { height: 67px; } .uph-tip { margin-bottom: 56px; margin-top: 56px; float: left; width: 100%; } @media only screen and (max-width: 480px) { .uph-tip { float: none !important; } } .uph-tip.-double { padding-left: 0px; padding-right: 24px; width: 50%; } @media only screen and (max-width: 480px) { .uph-tip.-double { margin: 0 !important; padding-bottom: 24px; padding-right: 0; padding-top: 56px; width: 100% !important; } } .uph-tip.-double+.uph-tip.-double { border-left: 1px solid #E4EAF2; padding-left: 24px; padding-right: 0; } @media only screen and (max-width: 480px) { .uph-tip.-double+.uph-tip.-double { border-left: 0 !important; border-top: 1px solid #E4EAF2; margin-top: 0 !important; padding-bottom: 56px; padding-left: 0 !important; padding-right: 0; padding-top: 24px; } } .uph-mobile-container { font-size: 14px; } .uph-text-wrapper { display: inline-block; line-height: 1.35; width: 250px; } .uph-app-wrapper { display: inline-block; float: right; } .uph-store-link { display: inline-block; padding-right: 1px; width: 140px; } .uph-store-link+.uph-store-link { padding-left: 1px; padding-right: 0; } .uph-store-link img { display: block; height: auto; width: 100%; } @media only screen and (max-width: 480px) { .uph-mobile-container { font-size: 16px !important; } .uph-text-wrapper { margin-bottom: 24px !important; text-align: center !important; width: 100% !important; } .uph-store-link { max-width: 135px; } .uph-app-wrapper { float: none !important; text-align: center; width: 100% !important; } } </style> </head> <body style=3D"width:100%;margin:0;padding:0;-webkit-text-size-adjust:1= 00%;-ms-text-size-adjust:100%"> <div style=3D"color: #b5b5b5; margin-bottom: 24px;">##- Please type y= our reply above this line -##</div> <table width=3D"100%" height=3D"100%" cellpadding=3D"0" cellspacing=3D= "0" border=3D"0" align=3D"left" valign=3D"top"> <tbody> <tr> <td align=3D"center" valign=3D"top"> <table width=3D"100%" align=3D"center" cellpadding=3D"0" cell= spacing=3D"0" style=3D"background-color:#FFFFFF" border=3D"0" valign=3D"t= op"> <tbody> <tr> <td> <table align=3D"center" class=3D"uph-header" style=3D= "background-color:#FFFFFF;border-spacing:20px 0;max-width:640px;width:100= %" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" valign=3D"top"> <tbody> <tr> <td><a class=3D"uph-logo-link" href=3D"https://= uphold.com" rel=3D"noopener noreferrer" style=3D"display:block;font-size:= 0;line-height:1" target=3D"_blank"><img alt=3D"" src=3D"https://images.pr= ismic.io/uphold/cbf2600ae7977ef16375ca9429822b9188c81c66_logo-email-heade= r.png?auto=3Dcompress,format" /></a></td> </tr> </tbody> </table> <table align=3D"center" style=3D"background-repeat:no= -repeat" width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" = valign=3D"top"> <tbody> <tr> <td> <table align=3D"center" bgcolor=3D"#FFFFFF" c= lass=3D"uph-email-content" style=3D"margin-top:56px;max-width:640px;width= :100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" valign=3D"top"> <tbody> <tr> <td> <table align=3D"center" class=3D"uph-= slice uph-default" style=3D"border-spacing:20px 0;max-width:640px;width:1= 00%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" valign=3D"top"> <tbody> <tr> <td> <div class=3D"body"> <p dir=3D"ltr">Hi Dominic,<= /p><p dir=3D"ltr">We still haven=E2=80=99t heard from you. This ticket wi= ll remain open for another four days, if you still need help, let us know= .</p><p dir=3D"ltr">All the best,</p><p dir=3D"ltr">---</p><p dir=3D"ltr"= >Ticket details:</p><p dir=3D"ltr">Title: Not receiving email<br />Ticket= link: <a href=3D"https://support.uphold.com/hc/requests/1180296" rel=3D"= noreferrer">https://support.uphold.com/hc/requests/1180296</a><br />Ticke= t description: </p><div style=3D"margin-top: 25px" data-version=3D"2"><ta= ble width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" role=3D= "presentation"> <tbody><tr> <td width=3D"100%" style=3D"padding: 15px= 0; border-top: 1px dotted #c5c5c5;"> <table width=3D"100%" cellpadd= ing=3D"0" cellspacing=3D"0" border=3D"0" style=3D"table-layout:fixed;" ro= le=3D"presentation"> <tbody><tr> <td width=3D"1= 00%" style=3D"padding: 0; margin: 0;" valign=3D"top"> <p style= =3D"font-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verda= na,Tahoma,sans-serif; font-size: 15px; line-height: 18px; margin-bottom: = 0; margin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Dominic Sacco</strong> </= p> <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicod= e','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height:= 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" di= r=3D"ltr"> Mar 24, 2021, 10:47 PM GMT </p> = <div class=3D"zd-comment" dir=3D"auto" style= =3D"color: #2b2e2f; font-family: 'Lucida Sans Unicode', 'Lucida Grande', = 'Tahoma', Verdana, sans-serif; font-size: 14px; line-height: 22px; margin= : 15px 0"><p dir=3D"ltr" style=3D"color: #2b2e2f; font-family: 'Lucida Sa= ns Unicode', 'Lucida Grande', 'Tahoma', Verdana, sans-serif; font-size: 1= 4px; line-height: 22px; margin: 15px 0">Trying to enable my to 2step veri= fication processes but it's failing to send emails to me to process the v= erification steps??<br />Checked spam folders confirmed correct email add= ress still not received been a few hrs now.</p></div> = </td> </tr> </tbody></table> </td> </tr></t= body></table></div> </div> </td> </tr> </tbody> </table> <table style=3D"margin-top:40px;max-w= idth:640px;width:100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" a= lign=3D"left" valign=3D"top"> <tbody> <tr> <td></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <table bgcolor=3D"#F5F9FC" style=3D"width:100%" cellp= adding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"left" valign=3D"top"= > <tbody> <tr> <td> <table align=3D"center" class=3D"uph-email-fo= oter" style=3D"border-spacing:20px 40px;color:#68778D;font-size:12px;lett= er-spacing:0.8px;max-width:640px;width:100%" cellpadding=3D"0" cellspacin= g=3D"0" border=3D"0" valign=3D"top"> <tbody> <tr> <td> <table class=3D"uph-footer-social" ce= llpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"left" valign=3D"t= op"> <tbody> <tr> <td><span style=3D"display:inli= ne-block;margin-right:12px"><a href=3D"https://www.facebook.com/upholdinc= /" target=3D"_blank" style=3D"text-decoration:underline"><img alt=3D"" sr= c=3D"https://images.prismic.io/uphold/acadca37ef229d1e1d7d56120d1a5cf5b45= 8710f_facebook.png?auto=3Dcompress,format" width=3D"32" height=3D"32" sty= le=3D"display:block;outline:none;border:none;text-decoration:none" /></a>= </span><span style=3D"display:inline-block;margin-right:12px"><a href=3D"= https://twitter.com/UpholdInc" target=3D"_blank" style=3D"text-decoration= :underline"><img alt=3D"" src=3D"https://images.prismic.io/uphold/987e04c= 57f328f9b4fefc9c8c271a63dbdaa06f6_twitter.png?auto=3Dcompress,format" wid= th=3D"32" height=3D"32" style=3D"display:block;outline:none;border:none;t= ext-decoration:none" /></a></span><span style=3D"display:inline-block;mar= gin-right:0"><a href=3D"https://www.linkedin.com/company/upholdinc/" targ= et=3D"_blank" style=3D"text-decoration:underline"><img alt=3D"" src=3D"ht= tps://images.prismic.io/uphold/6ae755ea46ea1ff549387c0e5b7cc7e61c59c6a3_l= inkedin.png?auto=3Dcompress,format" width=3D"32" height=3D"32" style=3D"d= isplay:block;outline:none;border:none;text-decoration:none" /></a></span>= </td> </tr> </tbody> </table> <table class=3D"uph-footer-address up= h-footer-text" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" align=3D"= left" valign=3D"top"> <tbody> <tr> <td> <div class=3D"uph-text-slice-= content"> <p dir=3D"ltr"><strong>=C2=A9= 2021 Uphold. All rights reserved.</strong></p> </div> </td> </tr> <tr> <td class=3D"uph-footer-text -u= ph-address"> <div class=3D"uph-text-slice-= content"> <p dir=3D"ltr">6 W. 18th St= ., 3rd Floor, New York, NY 10011</p> <p dir=3D"ltr">Uphold HQ In= c. NMLS ID No. 1269875</p> </div> </td> </tr> </tbody> </table> <table style=3D"color:#68778D;font-si= ze:12px;letter-spacing:0.8px" width=3D"100%" cellpadding=3D"0" cellspacin= g=3D"0" border=3D"0" align=3D"left" valign=3D"top"> <tbody> <tr> <td class=3D"uph-footer-text"> <table style=3D"display:block= ;height:24px;width:100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0"= align=3D"left" valign=3D"top"> <tbody></tbody> </table> <div class=3D"uph-text-slice-= content"> <p dir=3D"ltr">This e-mail = message and any attachments are confidential. Dissemination, distribution= or copying of this e-mail or any attachments by anyone other than the in= tended recipient is prohibited. If you are not the intended recipient, pl= ease notify Uphold immediately by contacting <a href=3D"mailto:fraudpreve= ntion@uphold.com" rel=3D"noopener noreferrer" target=3D"_blank">fraudprev= ention@uphold.com</a>, and destroy all copies of this e-mail and any atta= chments. For more information please review our <a href=3D"https://uphold= .com/en/legal/privacy-policy" rel=3D"noopener noreferrer" target=3D"_blan= k">privacy policy</a>.</p> </div> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <span style=3D"color:#FFFFFF" aria-hidden=3D"true">[L7QKO7-ZQM2]</span>= <div itemscope=3D"" itemtype=3D"http://schema.org/EmailMessage" style=3D"= display:none"> <div itemprop=3D"action" itemscope=3D"" itemtype=3D"http:= //schema.org/ViewAction"> <link itemprop=3D"url" href=3D"https://suppo= rt.uphold.com/hc/requests/1180296" /> <meta itemprop=3D"name" content=3D= "View ticket" /> </div></div> </body></html> ----==_mimepart_60624ec24f624_6b3fc5b42341bd--