EVOLUTION-NINJA
Edit File: 1625928522.M657043P2811895.myaccount8.wpcpanel.com,S=9975,W=10181:2,S
Return-Path: <support@safepalsupport.zendesk.com> Delivered-To: ds@e24.com.au Received: from myaccount8.wpcpanel.com by myaccount8.wpcpanel.com with LMTP id 1jQRJEqz6WD35yoAycIfzw (envelope-from <support@safepalsupport.zendesk.com>) for <ds@e24.com.au>; Sun, 11 Jul 2021 00:48:42 +1000 Return-path: <support@safepalsupport.zendesk.com> Envelope-to: ds@e24.com.au Delivery-date: Sun, 11 Jul 2021 00:48:42 +1000 Received: from outbyoip1.pod13.usw2.zdsys.com ([192.161.151.1]:57874) by myaccount8.wpcpanel.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.94.2) (envelope-from <support@safepalsupport.zendesk.com>) id 1m2EHy-00BnR0-0L for ds@e24.com.au; Sun, 11 Jul 2021 00:48:42 +1000 Received: from zendesk.com (unknown [10.210.100.100]) by outbyoip1.pod13.usw2.zdsys.com (Postfix) with ESMTP id 4GMXv63f8Pz14K2m for <ds@e24.com.au>; Sat, 10 Jul 2021 14:47:45 +0000 (UTC) Date: Sat, 10 Jul 2021 14:47:45 +0000 From: SafePal <support@safepalsupport.zendesk.com> Reply-To: SafePal <support+id29729@safepalsupport.zendesk.com> To: Dominic <ds@e24.com.au> Message-ID: <L75LRR473P_60e9b311aac31_2e2b1e2b085970941893_sprut@zendesk.com> In-Reply-To: <L75LRR473P@zendesk.com> Subject: [SafePal] Your request #29729 is received. Thank you for reaching out! 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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear valued customer, Thank you for contacting SafePal Support. A new ticket #29729 has been created and we will get back to you as soon as possible. *** Due to highly volatile markets, we are currently experiencing very high request volumes. This means that we may take longer to reply, but rest assured, we are working tirelessly and we will get ba [...] Content analysis details: (-7.3 points, 4.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: zendesk.com] 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.4327] -0.0 SPF_PASS SPF: sender matches SPF record -7.5 USER_IN_DEF_SPF_WL From: address is in the default SPF white-list 0.0 HTML_MESSAGE BODY: HTML included in message 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background -0.1 DKIM_VALID_EF Message has a valid DKIM or DK signature from envelope-from domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature -0.5 ENV_AND_HDR_SPF_MATCH Env and Hdr From used in default SPF WL Match X-Spam-Flag: NO ----==_mimepart_60e9b311db8cd_2e2b1e2b0859709419be Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Dear valued customer, = Thank you for contacting SafePal Support. A new ticket #29729 has been cr= eated and we will get back to you as soon as possible. = *** Due to highly volatile markets, we are currently experiencing very hi= gh request volumes. This means that we may take longer to reply, but rest= assured, we are working tirelessly and we will get back to you as soon a= s we can. *** If you are seeking product usage tutorials and troubleshooting guidelines= , you can also visit our Knowledge Base (https://docs.safepal.io/), where= you can find different articles about our products. Here are some of the= most commonly visited articles: * What if I recovered/imported the wrong wallet? (https://docs.safepal.io= /report-a-bug/i-recovered-a-wallet-in-safepal-but-my-balance-shows-0-and-= the-addresses-are-changed.-what-happened) * I transferred some tokens to the wrong address. Can I get it back? (htt= ps://docs.safepal.io/report-a-bug/i-mistakenly-sent-funds-to-the-wrong-ad= dress.-can-i-get-it-back) * SafePal S1 hardware wallet user manual (https://docs.safepal.io/safepal= -hardware-wallet/user-manual) * FAQs about product orders & delivery (https://docs.safepal.io/safepal-h= ardware-wallet/orders/order-and-delivery) If you have additional comments, feel free to reply to this email. Have a= nice day! Best, SafePal Support -------------------------------- This email is a service from SafePal. [L75LRR-473P]= ----==_mimepart_60e9b311db8cd_2e2b1e2b0859709419be Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://ww= w.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns=3D"http://www.w3.org/1999/xhtml"><head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8= " /> <style type=3D"text/css"> table td { border-collapse: collapse; } body[dir=3Drtl] .directional_text_wrapper { direction: rtl; unicode-b= idi: embed; } </style> </head> <body lang=3D"en-us" style=3D"width: 100%!important; margin: 0; padding: = 0;" xml:lang=3D"en-us"> <div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida Gra= nde',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;"> <p dir=3D"ltr">Dear valued customer, </p><p dir=3D"ltr">Thank you for= contacting SafePal Support. A new ticket <a target=3D"_blank" href=3D"ht= tps://safepalsupport.zendesk.com/hc/requests/29729">#29729</a> has been c= reated and we will get back to you as soon as possible. </p><p dir=3D"ltr= ">*** Due to highly volatile markets, we are currently experiencing very = high request volumes. This means that we may take longer to reply, but re= st assured, we are working tirelessly and we will get back to you as soon= as we can. ***</p><p dir=3D"ltr">If you are seeking product usage tutori= als and troubleshooting guidelines, you can also visit our Knowledge Base= (<a href=3D"https://docs.safepal.io/" rel=3D"noreferrer">https://docs.sa= fepal.io/</a>), where you can find different articles about our products.= Here are some of the most commonly visited articles:</p><p dir=3D"ltr">*= What if I recovered/imported the wrong wallet? (<a href=3D"https://docs.= safepal.io/report-a-bug/i-recovered-a-wallet-in-safepal-but-my-balance-sh= ows-0-and-the-addresses-are-changed.-what-happened" rel=3D"noreferrer">ht= tps://docs.safepal.io/report-a-bug/i-recovered-a-wallet-in-safepal-but-my= -balance-shows-0-and-the-addresses-are-changed.-what-happened</a>)<br />*= I transferred some tokens to the wrong address. Can I get it back? (<a h= ref=3D"https://docs.safepal.io/report-a-bug/i-mistakenly-sent-funds-to-th= e-wrong-address.-can-i-get-it-back" rel=3D"noreferrer">https://docs.safep= al.io/report-a-bug/i-mistakenly-sent-funds-to-the-wrong-address.-can-i-ge= t-it-back</a>)<br />* SafePal S1 hardware wallet user manual (<a href=3D"= https://docs.safepal.io/safepal-hardware-wallet/user-manual" rel=3D"noref= errer">https://docs.safepal.io/safepal-hardware-wallet/user-manual</a>)<b= r />* FAQs about product orders & delivery (<a href=3D"https://docs.s= afepal.io/safepal-hardware-wallet/orders/order-and-delivery" rel=3D"noref= errer">https://docs.safepal.io/safepal-hardware-wallet/orders/order-and-d= elivery</a>)</p><p dir=3D"ltr">If you have additional comments, feel free= to reply to this email. Have a nice day!</p><p dir=3D"ltr">Best,<br />Sa= fePal Support</p> </div> <div style=3D"padding: 10px; line-height: 1.5; font-family: 'Lucida Gra= nde',Verdana,Arial,sans-serif; font-size: 12px; color: #aaaaaa; margin: 1= 0px 0 14px 0; padding-top: 10px; border-top: 1px solid #eeeeee;"> This email is a service from SafePal. Delivered by <a href=3D"https:/= /www.zendesk.com/support/?utm_campaign=3Dtext&utm_content=3DSafePal&a= mp;utm_medium=3Dpoweredbyzendesk&utm_source=3Demail-notification" sty= le=3D"color: black;" target=3D"_blank">Zendesk</a> </div> <span style=3D"color:#FFFFFF" aria-hidden=3D"true">[L75LRR-473P]</span><d= iv itemscope=3D"" itemtype=3D"http://schema.org/EmailMessage" style=3D"di= splay:none"> <div itemprop=3D"action" itemscope=3D"" itemtype=3D"http://= schema.org/ViewAction"> <link itemprop=3D"url" href=3D"https://safepal= support.zendesk.com/hc/requests/29729" /> <meta itemprop=3D"name" cont= ent=3D"View ticket" /> </div></div> </body></html> ----==_mimepart_60e9b311db8cd_2e2b1e2b0859709419be--