EVOLUTION-NINJA
Edit File: 1680522491.M160736P1052886.myaccount8.wpcpanel.com,S=24490,W=25254:2,S
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[34.199.167.230]) by smtp.gmail.com with ESMTPSA id e15-20020ac845cf000000b003c033b23a9asm2474570qto.12.2023.04.03.04.47.20 for <ds@e24.com.au> (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Mon, 03 Apr 2023 04:47:20 -0700 (PDT) MIME-Version: 1.0 X-Received: from ip-172-16-158-242.ec2.internal (EHLO freshdesk.com) ([172.16.158.242]) by smtpout.freshdesk.com (Freshworks SMTP Server) with ESMTPA ID -1443793703.181 for <ds@e24.com.au>; Mon, 03 Apr 2023 11:47:20 +0000 (UTC) Date: Mon, 03 Apr 2023 11:47:20 +0000 From: StellarX <support@stellarx.com> Reply-To: StellarX <support@stellarx.com> To: ds@e24.com.au Message-ID: <642abcc7e2b1a_1f42aedfec51f7c3998412.sidekiq-frequent-fd-poduseast1-main-blue-84649dd557-p7z4x@email.freshdesk.com> In-Reply-To: <1680301173.201457966@f22.my.com> References: <642672057cb96_2282b271820451c1560b1.sidekiq-frequent-fd-poduseast1-main-green-6f84789fb-l8tnk@notification.freshdesk.com> Subject: Re: Balance Content-Type: multipart/alternative; boundary="--==_mimepart_642abcc7f0a9d_1f42aedfec51f7c3998599"; charset=UTF-8 Content-Transfer-Encoding: 7bit sent-on: 2023-04-03 11:47:19 +0000 X-FUP-PRIORITY: 5 X-Spam-Status: No, score=1.6 X-Spam-Score: 16 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "myaccount8.wpcpanel.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: As we can see, you have a lot of assets that have a very low price. If the price of an asset is too small, it may not be displayed correctly (or even not displayed). All your account activity can be r [...] Content analysis details: (1.6 points, 4.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.8 BAYES_50 BODY: Bayes spam probability is 40 to 60% [score: 0.5000] 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: stellarx.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_FONT_LOW_CONTRAST BODY: HTML font color similar or identical to background 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.8 CPANEL_LOTS_OF_EMPTY_LINE RAW: Spam that has large block of empty lines 0.0 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted Colors in HTML X-Spam-Flag: NO ----==_mimepart_642abcc7f0a9d_1f42aedfec51f7c3998599 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable As we can see, you have a lot of assets that have a very low price. If th= e price of an asset is too small, it may not be displayed correctly (or e= ven not displayed). All your account activity can be rechecked by the= link below: https://stellar.expert/explorer/public/account/GBPFNA5KWATB= ZF4E4HWLVFN46FZYBX45YCTJC7YBKN6ZF3I76RRIPNXQ Please note that asset = listings on StellarX are not endorsements.=C2=A0StellarX doesn't vet or v= ouch for assets. StellarX is an interface for the publicly accessible Ste= llar marketplace, where anyone can issue a token. All the information Ste= llarX displays about an asset is provided by the issuer. Before adding a= token, please make sure you do your own research.=C2=A0Use caution befor= e engaging in crypto asset trading.=C2=A0Read up on a token on the issuer= 's website, look at the issuer's Stellar account, and study the relevant = white paper. If you're interested in an anchored token, check the issuer'= s site for specific conditions, fees, and minimums for deposit and withdr= awal.=C2=A0=C2=A0 Best regards, StellarX team = = On Fri, 31 Mar at 6:19 PM , Ds <ds@e24.com.au> wrote: This is my public key = = -- Sent from myMail for Android = Friday, 31 March 2023, 10:42pm +11:00 from StellarX support@stellarx.com= : = = = = = = = = = = = = = = = = = = = = = = = Please provide us with the following information so that we can check you= r request in more detail: = = = =E2=80=8B = = - Public key of your wallet; = = = We require this information so we can clearly identify the problem. Look = forward to your reply! = = = Best regards, = = StellarX team = = = = = On Fri, 31 Mar at 7:36 AM , Ds <ds@e24.com.au> wrote: That's the problem there is no balance refle= cting the 774 assets I hold? = = -- Sent from myMail for Android = Friday, 31 March 2023, 10:33pm +11:00 from StellarX support@stellarx.com= : = = = = = = = = = = = = = = = = = = = = = Hi, Thank you for reaching out to us, = = The approximate balance of your account is shown on the portfolio page (= it also shows the percentage of assets you have on your wallet). = = Best regards, StellarX team = = = = On Fri, 31 Mar at 1:39 AM , Ds <ds@e24.com.au> wrote: I have noticed that the balance of my accoun= t is showing the balance of all tokens held=E2=80=A6? ----==_mimepart_642abcc7f0a9d_1f42aedfec51f7c3998599 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Ro= boto, Helvetica Neue, Arial, sans-serif; font-size:14px;"> <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, R= oboto, Helvetica Neue, Arial, sans-serif; font-size:14px"> <div dir=3D"ltr">As we can see, you have a lot of assets that have a very= low price. If the price of an asset is too small, it may not be displaye= d correctly (or even not displayed).</div> <div><br></div> <div dir=3D"ltr" style=3D'box-sizing: border-box; word-break: break-word;= overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-s= ystem, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, s= ans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: n= ormal; font-variant-caps: normal; font-weight: 400; letter-spacing: norma= l; orphans: 2; text-align: start; text-indent: 0px; text-transform: none;= white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-w= idth: 0px; text-decoration-thickness: initial; text-decoration-style: in= itial; text-decoration-color: initial'>All your account activity can be r= echecked by the link below:</div> <div dir=3D"ltr" style=3D'box-sizing: border-box; word-break: break-word;= overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-s= ystem, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, s= ans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: n= ormal; font-variant-caps: normal; font-weight: 400; letter-spacing: norma= l; orphans: 2; text-align: start; text-indent: 0px; text-transform: none;= white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-w= idth: 0px; text-decoration-thickness: initial; text-decoration-style: in= itial; text-decoration-color: initial'><a href=3D"https://stellar.expert/= explorer/public/account/GBPFNA5KWATBZF4E4HWLVFN46FZYBX45YCTJC7YBKN6ZF3I76= RRIPNXQ" rel=3D"noreferrer" style=3D"box-sizing: border-box; background-c= olor: transparent; color: rgb(44, 92, 197); text-decoration: none; word-b= reak: break-word; overflow-wrap: break-word" target=3D"_blank">https://st= ellar.expert/explorer/public/account/GBPFNA5KWATBZF4E4HWLVFN46FZYBX45YCTJ= C7YBKN6ZF3I76RRIPNXQ</a></div> <div dir=3D"ltr"> <div><br></div> <div dir=3D"ltr"><em dir=3D"ltr" style=3D'box-sizing: border-box; color: = rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe U= I", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-va= riant-ligatures: normal; font-variant-caps: normal; font-weight: 400; let= ter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; tex= t-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -we= bkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-de= coration-style: initial; text-decoration-color: initial'><strong style=3D= 'box-sizing: border-box; font-weight: 700; color: rgb(24, 50, 71); font-f= amily: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica = Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-varia= nt-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; = orphans: 2; text-align: start; text-indent: 0px; text-transform: none; wh= ite-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-widt= h: 0px; text-decoration-thickness: initial; text-decoration-style: initi= al; text-decoration-color: initial'>Please note that asset listings on St= ellarX are not endorsements</strong><span style=3D'color: rgb(24, 50, 71)= ; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "He= lvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; fo= nt-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400= ; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px= ; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px= ; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; te= xt-decoration-style: initial; text-decoration-color: initial; display: in= line !important; float: none'>.=C2=A0</span><strong style=3D'box-sizing: = border-box; font-weight: 700; color: rgb(24, 50, 71); font-family: -apple= -system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial,= sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures:= normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; t= ext-align: start; text-indent: 0px; text-transform: none; white-space: no= rmal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text= -decoration-thickness: initial; text-decoration-style: initial; text-deco= ration-color: initial'>StellarX doesn't vet or vouch for assets</strong><= span style=3D'color: rgb(24, 50, 71); font-family: -apple-system, BlinkMa= cSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; fon= t-size: 14px; font-style: normal; font-variant-ligatures: normal; font-va= riant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2;= text-align: start; text-indent: 0px; text-transform: none; white-space: = normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; te= xt-decoration-thickness: initial; text-decoration-style: initial; text-de= coration-color: initial; display: inline !important; float: none'>. Stell= arX is an interface for the publicly accessible Stellar marketplace, wher= e anyone can issue a token. All the information StellarX displays about a= n asset is provided by the issuer.</span><br style=3D'box-sizing: border-= box; font-size: 14px; font-style: normal; font-variant-ligatures: normal;= font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orp= hans: 2; text-align: start; text-indent: 0px; text-transform: none; white= -space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: = 0px; text-decoration-thickness: initial; text-decoration-style: initial;= text-decoration-color: initial; color: rgb(47, 57, 65); font-family: sys= tem-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-San= s, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif'><br style=3D'b= ox-sizing: border-box; font-size: 14px; font-style: normal; font-variant-= ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-sp= acing: normal; orphans: 2; text-align: start; text-indent: 0px; text-tran= sform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-t= ext-stroke-width: 0px; text-decoration-thickness: initial; text-decorati= on-style: initial; text-decoration-color: initial; color: rgb(47, 57, 65)= ; font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", = Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-ser= if'><strong style=3D'box-sizing: border-box; font-weight: 700; color: rgb= (24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI",= Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style= : normal; font-variant-ligatures: normal; font-variant-caps: normal; lett= er-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text= -transform: none; white-space: normal; widows: 2; word-spacing: 0px; -web= kit-text-stroke-width: 0px; text-decoration-thickness: initial; text-dec= oration-style: initial; text-decoration-color: initial'>Before adding a t= oken, please make sure you do your own research.</strong><span style=3D'c= olor: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "S= egoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; f= ont-style: normal; font-variant-ligatures: normal; font-variant-caps: nor= mal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: st= art; text-indent: 0px; text-transform: none; white-space: normal; widows:= 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-t= hickness: initial; text-decoration-style: initial; text-decoration-color:= initial; display: inline !important; float: none'>=C2=A0</span><strong s= tyle=3D'box-sizing: border-box; font-weight: 700; color: rgb(24, 50, 71);= font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Hel= vetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; fon= t-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: n= ormal; orphans: 2; text-align: start; text-indent: 0px; text-transform: n= one; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stro= ke-width: 0px; text-decoration-thickness: initial; text-decoration-style= : initial; text-decoration-color: initial'>Use caution before engaging in= crypto asset trading.</strong><span style=3D'color: rgb(24, 50, 71); fon= t-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helveti= ca Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-va= riant-ligatures: normal; font-variant-caps: normal; font-weight: 400; let= ter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; tex= t-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -we= bkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-de= coration-style: initial; text-decoration-color: initial; display: inline = !important; float: none'>=C2=A0Read up on a token on the issuer's website= , look at the issuer's Stellar account, and study the relevant white pape= r. If you're interested in an anchored token, check the issuer's site for= specific conditions, fees, and minimums for deposit and withdrawal.=C2=A0= </span>=C2=A0</em></div> <div><br></div>Best regards,<div>StellarX team</div> </div> <div class=3D"freshdesk_quote"> <blockquote class=3D"freshdesk_quote"> On Fri, 31 Mar at 6:19 PM <span class=3D"separator">, Ds <ds@e24.co= m.au> wrote: <div style=3D"margin-top: 0px" dir=3D"ltr">Th= is is my public key</div> = <div id=3D"mail-app-auto-default-signature"> <div dir=3D"ltr">--<br> Sent from myMail for Android</div> </div>Friday, 31 March 2023, 10:42pm +11:00 from StellarX <a href=3D"mail= to:support@stellarx.com" rel=3D"noreferrer">support@stellarx.com</a>:<br>= <br><blockquote id=3D"mail-app-auto-quote" cite=3D"16802629440000005222" = style=3D"border-left:1px solid #FC2C38; margin:0px 0px 0px 10px; padding:= 0px 0px 0px 10px"> = = = = = = = = = = = = = <div class=3D"js-helper js-readmsg-msg"> = <div> = = <div id=3D"style_16802629440000005222_BODY"><div class=3D"cl_283830"><= div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Rob= oto, Helvetica Neue, Arial, sans-serif;font-size:14px"> <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, R= oboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> <div dir=3D"ltr"> <div> <span style=3D'font-family: -apple-system, BlinkMacSystemFont, "Segoe UI"= , Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px'>Please pro= vide us with the following information so that we can check your request = in more detail:</span><br> </div> <div> <span style=3D'font-family: -apple-system, BlinkMacSystemFont, "Segoe UI"= , Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px' dir=3D"ltr= ">=E2=80=8B</span><br> </div> <div><span style=3D'font-family: -apple-system, BlinkMacSystemFont, "Sego= e UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px' dir=3D= "ltr">- Public key of your wallet;</span></div> <div><span><br></span></div> <div> <span style=3D'font-family: -apple-system, BlinkMacSystemFont, "Segoe UI"= , Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px'>We require= this information so we can clearly identify the problem. Look forward to= your reply!</span><br> </div> <div> <span style=3D'font-family: -apple-system, BlinkMacSystemFont, "Segoe UI"= , Roboto, "Helvetica Neue", Arial, sans-serif;font-size: 14px'>Best regar= ds,</span><br> </div> <div><span dir=3D"ltr">StellarX team</span></div> </div> <div dir=3D"ltr"><br></div> <div class=3D"freshdesk_quote_mr_css_attr"> <blockquote class=3D"freshdesk_quote_mr_css_att= r"> On Fri, 31 Mar at 7:36 AM <span class=3D"separator_mr_css_attr">, Ds &= lt;<a href=3D"mailto:ds@e24.com.au" rel=3D"noreferrer">ds@e24.com.au</a>&= gt; wrote: <div style=3D"margin-top: 0px" dir=3D"ltr">Th= at's the problem there is no balance reflecting the 774 assets I hold?</d= iv> = <div id=3D"mail-app-auto-default-signature_mr_css_attr"> <div dir=3D"ltr">--<br> Sent from myMail for Android</div> </div>Friday, 31 March 2023, 10:33pm +11:00 from StellarX <a href=3D"mail= to:support@stellarx.com" target=3D"_blank" rel=3D"noreferrer">support@ste= llarx.com</a>:<br><br><blockquote id=3D"mail-app-auto-quote_mr_css_attr" = cite=3D"16802624310000005221" style=3D"border-left:1px solid #FC2C38;marg= in:0px 0px 0px 10px;padding:0px 0px 0px 10px"> = = = = = = = = = = = = = <div class=3D"js-helper_mr_css_attr js-readmsg-msg_mr_css_attr"> = <div> = = <div id=3D"style_16802624310000005221_BODY_mr_css_attr"><div class=3D"= cl_294294_mr_css_attr"><div style=3D"font-family:-apple-system, BlinkMacS= ystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:= 14px"> <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, R= oboto, Helvetica Neue, Arial, sans-serif;font-size:14px"> <div dir=3D"ltr">Hi,<br><br>Thank you for reaching out to us,</div> <div><br></div> <div dir=3D"ltr">The approximate balance of your account is shown on the = <a href=3D"https://www.stellarx.com/portfolio" target=3D"_blank" rel=3D"n= oreferrer">portfolio </a>page (it also shows the percentage of assets you= have on your wallet).</div> <div dir=3D"ltr"> <div><br></div>Best regards,<div>StellarX team</div> </div> <div class=3D"freshdesk_quote_mr_css_attr_mr_css_attr"> <blockquote class=3D"freshdesk_quote_mr_css_att= r_mr_css_attr"> On Fri, 31 Mar at 1:39 AM <span class=3D"separator_mr_css_attr_mr_css_a= ttr">, Ds <<a href=3D"mailto:ds@e24.com.au" target=3D"_blank" rel=3D"= noreferrer">ds@e24.com.au</a>> wrote: <div>I have noticed that the balance of my ac= count is showing the balance of all tokens held=E2=80=A6?</div> </span> </blockquote> </div> </div> = </div></div></div> = = = </div> = </div> </blockquote> </span> </blockquote> </div> </div> = </div></div></div> = = = </div> = </div> </blockquote> </span> </blockquote> </div> </div> = <span title=3D"fd_tkt_identifier" style=3D'font-size:0px; font-family:"fd= tktid"; min-height:0px; height:0px; opacity:0; max-height:0px; line-heigh= t:0px; color:#ffffff'>13706:2456617</span> </div>= ----==_mimepart_642abcc7f0a9d_1f42aedfec51f7c3998599--